Overview

Riverside Park Capital ("we," "our," or "us") is committed to protecting the privacy of information submitted through our website and portals. This Privacy Policy describes how we collect, use, disclose, and protect information in connection with our website at riversidepark.capital.

Information We Collect

We may collect the following types of information:

Contact information: Name, email address, phone number, and company name submitted through contact forms, loan request submission forms, or account registration.
Transaction information: Property address, loan amount, use of proceeds, financial statements, and other information submitted as part of a loan inquiry or application.
Account information: Login credentials and profile information for registered portal users.
Usage data: IP address, browser type, device type, pages visited, and session data, collected automatically through cookies once you have consented via our cookie banner. We may also create a keyed, non-reversible hash of your IP address to ensure the website contact pop-up is shown no more than once per IP address; the raw IP address is not stored for this purpose.

How We Use Your Information

We use information collected for the following purposes:

To respond to loan inquiries and process loan request submissions
To communicate with registered users about their accounts and transactions
To provide access to our secure borrower, broker, and investor portals
To improve our website and services
To comply with applicable legal and regulatory requirements
To send communications you have opted into, including program updates and market commentary

Information Sharing

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share information in the following limited circumstances:

With capital partners, lenders, or underwriters as necessary to process and underwrite a loan transaction you have submitted
With service providers who assist us in operating our platform, subject to confidentiality obligations, including our customer relationship management (CRM) provider, which we use to follow up with prospective borrowers, brokers, and other visitors who consent to being contacted
When required by law, legal process, or regulatory authority
In connection with a business transaction such as a merger or acquisition

Data Security

We implement reasonable technical and organizational measures to protect information submitted through our website and portals from unauthorized access, alteration, disclosure, or destruction. No method of transmission over the internet is completely secure; we cannot guarantee absolute security.

Cookies

When you first visit our website, you'll see a cookie banner asking you to accept or decline non-essential cookies. We use two categories:

Necessary: Required for the site and your account (if you have one) to function. These are not affected by your cookie choice.
Analytics: Only set if you accept. These record which pages you visit, your general device type, and how you arrived at our site (e.g. from a search engine or ad campaign), so we can understand site usage and follow up with visitors who show interest in our lending programs. This data is stored in our own systems and may be shared with our CRM provider for that follow-up purpose.

You can decline analytics cookies and still use the full site. You may also change your browser settings to block cookies generally.

Separately, if you submit your name and contact information through a pop-up or form on our site, that information is sent to our CRM regardless of your cookie choice, since you are directly providing it to us.

Your Rights

Depending on your jurisdiction, you may have rights to access, correct, or delete personal information we hold about you. To make such a request, contact us at the address below.

Retention

We retain information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, and resolve disputes.

Changes to This Policy

We may update this Privacy Policy from time to time. The date of the most recent revision will be posted at the top of this page.

Contact

For questions about this Privacy Policy or to submit a data request, contact us through our contact page.